Knewchannel Media’s blog was started by Aaron Anderson. He graduated from Ohio University with a B.A. in Political Science. He has spent the 20 years in the contact center industry working with well-known companies such as American Online, Bellsouth Telecommunications, and AT&T. He is currently the Support Center Manager at a small Florida technology company, CE Broker, which in 2018 was voted as one of the “Top 100 Best Places to Work” by Florida Trend Magazine.